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Home / Community / Pay It Forward

pay it forward

Aussie Frontline’s Pay It Forward has become a movement

It’s a movement for kindness and intra-service support. A way to acknowledge those who may be feeling isolated, undervalued, underappreciated or those simply deserving of acknowledgement.

To date, Aussie frontline has sent out 576 Pay it Forward shirts to recipients across all states and territories of Australia.

how it works

Sponsors have purchased a Pay It Forward tee from the Aussie Frontline online store, understanding that the shirt they have paid for will be sent to a deserving member of the frontline community. Sponsors are only ever identified by their initials, suburb and which service they are a member or veteran of (if applicable). They sponsor Pay It Forward tees because they are selfless, generous and have a genuine care for the Aussie Frontline Community.

Nominators are sought via the Aussie Frontline Instagram page by a ‘NOMINATION CALL’ post. These occur periodically once enough shirts have been sponsored to ensure the best chance of being able to fulfil all nominations. A Nominator responds to a ‘NOMINATION CALL’ indicating they wish to nominate a member of the frontline community. At the close of the ‘NOMINATION CALL’ period, Aussie Frontline contacts the Nominators privately to obtain details of the Recipient they wish to be sent a sponsored Aussie Frontline tee. Nominators select the size and colour of the shirt their nominated Recipient will receive and provide postal details for their Recipient. They may also choose to provide Aussie Frontline with a note to their Recipient which will accompany the sponsored tee. Any member of the frontline community who could use a gesture of support can be nominated as a Recipient – there are no other criteria.

Recipients don’t know they have been nominated until they receive their Aussie Frontline parcel. They are sent a sponsored Aussie Frontline tee, with a personalised note from Aussie Frontline, and a note from their Nominator if one has been provided. They are also advised which service the sponsor of their shirt is a member or veteran of (if applicable).

We are grateful to receive positive feedback about the Pay It Forward program regularly and are particularly moved by the messages from Recipients. These tees really do make a difference. View some of the heartfelt and inspirational feedback.

VIew feedback

ORIGIN

The Aussie Frontline Pay It Forward program began on 9th March 2022 from an act of generosity by a member of the South Australian Metropolitan Fire Service.

This firefighter, Dan, donated an Aussie Frontline tee back for us to ‘pay it forward’ to a member of the frontline community. To honour Dans wish, we reached out to our (at that time small) Instagram following – seeking private nominations to identify a member who might benefit from this act of kindness. Not only was a recipient nominated by a caring frontline member, but another member of the frontline community on the opposite side of the country came forward with a spontaneous offer to cover the cost of shipping the shirt.

What followed was a series of contacts from frontline members offering to sponsor further shirts and postage for other members in need of support. We were so inspired by the outpouring of generosity and goodwill from this community we sought to create a system to facilitate their kindness on an ongoing basis. And so, the Aussie Frontline Pay It Forward program grew organically from the intense desire of the frontline community to look after one another.

Original post seeking the first nominations
First post advising that a recipient had been found

Making a difference

‘My name is ****** and I’m one of the first responders from the Wieambilla shooting. I was lucky enough to get one of your shirts sent to us along with the others involved. It’s in a box with a few other mementos from that day. It’s a prized possession. To think people from all over the place thought of us is really moving. You do amazing work and you should be seriously proud. My colleagues and I were talking about how we are behind Aussie Frontline and what you are doing. I can’t thank you enough for the support from you and your community’.
Pay it Forward Recipient
‘Hello legends, ***** got his shirt in the mail today. It arrived just at the right time and has lifted his spirits massively! I thought I’d send you his words – “Got a delivery today. Dude, this is freaken awesome. I really appreciate this and all of your support since I asked for help! I will wear it with pride, and will hopefully one day pass on the love to someone else when they need it! You’re the best!”
Pay it Forward Nominator
‘Well, I opened my locker to find a little parcel that included one of your shirts and a personalised note to go with it. Well, I had a quiet little bawl to myself in the locker room, and whilst I felt emotional, it was a nice reminder of the good people who have my back at work, and a reminder that the vast majority of us are in this together and are good people. I just wanted to share that I appreciate this cause and what it stands for’.
Pay it Forward Recipient
‘I was getting ready to go for a walk today and I was just so nervous to leave the house. I looked at my Aussie Frontline shirt and put it on. I felt so fucking good. I literally felt like all of these brothers and sisters had my back. I went out for a half an hour walk and even though I was in a fair bit of pain, I just felt pushed and supported to keep going. It was the most amazing feeling I bawled my eyes out when I got home. This stuff is absolutely life changing’.
Pay it Forward Recipient
‘I was recently nominated and received a Pay it Forward shirt. Opening the package and seeing the sticker on the wrapping made my eyes well up and I felt this feeling of being proud and supported. It’s hard to describe in words, but I was proud as the day I walked off the parade ground’.
Pay it Forward Recipient
‘When I was going through a tough time I received a Pay it Forward shirt! It made me realise I wasn’t alone. I have since reached out and chatted to the team at Aussie Frontline and they were able to put me in touch with someone to chat about life outside of the police. Thank you from the bottom of my heart! You don’t know how much you helped. One team. one family!’
Pay it Forward Recipient

Pay it forward!

A way to acknowledge those who may be feeling isolated, undervalued, underappreciated or those simply deserving of acknowledgement.

Shirt

Pay it forward shirt

 5/5

Want to sponsor a shirt for a stranger? We’ll match your sponsored shirt with a nominator and a recipient.

$49.95
SPONSOR A SHIRT

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PAY IT FORWARD?

woMen's Shirt Sizing Guide

Measurement Body Width (cm) Body Length (cm)
XSM 45.5 63.5
SML 48 64.5
MED 50.5 65.5
LRG 53 66.5
XLG 55.5 67.5
2XL 58 68.5
3XL 60.5 69.5

Men's Shirt Sizing Guide

Measurement Body Width (cm) Body Length (cm)
XSM 43 68
SML 47 71
MED 52 75
LRG 56.5 78.5
XLG 61 82
2XL 64 83.5
3XL 68 85

Narelle Mason

Counsellor

Narelle is a Level 2 registered counsellor with the Australian Counselling Association. She has a background in Military and Emergency Service roles, serving six years as a frontline Police Officer, followed by ten years in the Royal Australian Airforce.

Narelle has a wealth of experience with people from various backgrounds and has developed a deep understanding of mental health issues and the impact poor mental health can have on entire communities. She draws on her experience working in high-stress environments to facilitate programs that educate and reduce mental health stigma in the community.

Narelle’s primary focus is delivering 1-on-1 counselling to frontline members and veterans.

Matt Newlands

Counsellor

Matt is a highly experienced and passionate mental health advocate dedicated to helping individuals, executives, and organisations improve their mental health.

Drawing on his ten years of frontline experience as a former police officer, Matt provides counselling and mental health training to those in high-stress roles seeking high-performance outcomes. He also has experience navigating post-traumatic stress and depression following his service, which he uses to support and educate others.

Matt is a Level 2 registered counsellor with the Australian Counselling Association, a national Community Ambassador for RUOK?, a peer training consultation for The Male Hug, and sits on the state’s first Suicide Prevention Council as the First Responders representative.